Ninja Express vs J&T Express: What's better?

May 18, 2023
Articles
JJ Velaz
Founder
Ninja Express vs J&T Express: What's better?

In the current era of fast-paced consumerism, same-day delivery has become an expectation rather than a luxury. As a result, courier services such as J&T and Ninja Van have stepped in to provide reliable and efficient last-mile delivery options to meet the heightened demand.

For e-commerce businesses, offering diverse delivery options is a critical aspect of customer satisfaction, as it enables patrons to select the most suitable method based on their requirements. By offering standard, express, and same-day delivery, companies such as Kosmo can cater to the varied needs of their clientele, creating a hassle-free and convenient shopping experience.

This blog post seeks to compare the same-day delivery services of two prominent courier companies, J&T and Ninja Van. By scrutinizing their delivery procedures, pricing strategies, and overall customer experiences, we aim to provide valuable insights to assist you in making an informed decision about which courier service to select. Without further ado, let us delve in and determine the champion of this head-to-head comparison!

How Ninja Van's Strategic Warehousing Sets It Apart

Ninja Van is a prominent logistics company based in Singapore, renowned for its exceptional last-mile logistics and package delivery services. 

With its strategic placement of sorting warehouses in key locations across Southeast Asia, including Singapore, Myanmar, Malaysia, Philippines, Indonesia, Thailand, and Vietnam, Ninja Van's capabilities in meeting the region's diverse delivery needs are unparalleled. These warehouses serve as distribution hubs for sorting, packing, and dispatching packages to their final destinations, ensuring prompt and efficient delivery times.

Its utilization of advanced technology, including real-time tracking, and its customer-centric features such as flexible delivery options and on-demand delivery, have cemented its position as a leading logistics provider.

What’s the pricing of Ninja Van

The pricing of Ninja Van is highly dependent on several factors, including the weight and size of the package, the delivery distance, and the type of delivery utilized.

Standard Delivery from S$4.80

Ninja Van's delivery service ensures that packages are delivered to their intended destinations within 1-3 working days, covering a wide range of areas within its coverage network. 

In order to accommodate the varying schedules and preferences of its customers, deliveries are made within the extended time frame of 9am to 10pm. 

Express Delivery from S$5.90

Ninja Van offers speedy and efficient delivery services, with an estimated delivery time of just 1 working day within its coverage areas. With a maximum weight limit of 30kg and a maximum dimension of L+W+H=300cm, customers can send a wide range of packages with ease. 

Additionally, Ninja Van provides the added convenience of pickup services, with same-day pickup available for bookings made before 11.45am, and collections scheduled within the flexible window of 9am-10pm. 

For more detailed information, refer to the Ninja Van website, which offers a comprehensive breakdown of their pricing structure.

Why use Lalamove?

Image taken from Ninja Van site

  1. Delivery to Your Recipient's Doorstep

After placing your order, Ninja Van guarantees safe and reliable delivery right to your recipient's doorstep, with unlimited contact options to ensure a smooth delivery experience. Alternatively, you can choose to utilize Ninja Collect and collect your parcel from one of our 4,000 conveniently located Ninja Points throughout Malaysia or Singapore.

Simply select a Ninja Point near you during checkout and collect your parcel upon receiving a notification.

  1. Three Delivery Attempts for Ninja Packs

In the event of an unsuccessful first delivery attempt, Ninja Packs offer three attempts for delivery to ensure that your recipient receives their package. If the parcel remains undelivered after three days, we will return the package to you.

  1. Real-time Tracking of Your Parcel

Ninja Van provides real-time tracking technology for each Ninja Pack delivery, allowing you to easily track the progress of your parcel anytime and anywhere using your unique Ninja Pack Tracking ID.

  1. Liability Coverage for Lost or Damaged Parcels

Ninja Van takes responsibility for any lost or damaged parcels due to our handling with reimbursement.

J&T in a nutshell

J&T Express is an Indonesian logistics and express delivery company that was founded in 2015. It has grown rapidly and now has 350,000 employees worldwide. 

J&T has expanded into many countries including Malaysia, Vietnam, the Philippines, Thailand, Cambodia, Singapore, China, Mexico, Brazil, Saudi Arabia, the UAE and Egypt.

They offer domestic delivery and express paperless delivery.

What’s the pricing of J&T  

Domestic Delivery cost starts from S$3.14

They offer speedy delivery services within our coverage areas, with packages typically arriving within 1-3 working days. 

Their delivery times run from 9am to 9pm, ensuring that you can receive your package at a convenient time. 

Plus, J&T can handle packages weighing up to 60kg, making it easy for you to send larger items without worry.

Pros and Cons of J&T and Ninja Van

  • Extensive coverage:  J&T and Ninja Van has a wide network of branches and agents, allowing them to provide coverage to various locations in Asia and beyond.

  • Competitive pricing:  J&T and Ninja Van offers competitive pricing for their services, which may be appealing to customers looking for affordable options.

  • Multiple delivery options: The companies provide a range of delivery options, including standard, express, and same-day delivery, which can cater to the diverse needs of customers.

  • Technology-driven operations:  J&T and Ninja Van uses technology to optimize its logistics operations, which can result in faster and more efficient deliveries.

  • Positive customer reviews: J&T and Ninja Van havereceived positive feedback from customers for their reliable and prompt delivery services, which can be seen as a testament to their quality of service.

J&T vs Ninja Van: Final words

Regarding expedited package delivery services, consumers have a plethora of options to choose from. Among the most prominent of these are J&T and Ninja Van. Yet, the decision to opt for either service depends on several factors, including the destination of the package, its size, and the available budget.

Kosmo is a platform that assists businesses in selecting the optimal delivery method and streamlining their delivery procedures, allowing them to make informed decisions.

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