Privacy Policy

Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to the , the Kosmo Drive app and Kosmo Tech Pte Ltd and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Kosmo include , the Kosmo Drive app and Kosmo Tech Pte Ltd. Kosmo is a last mile delivery management platform. By using Kosmo's products, you consent to the data practices described in this statement.

Collection of your Personal Information

Kosmo may collect personally identifiable information, such as your name. If you use Kosmo’s products and services, we collect address, phone number, amount purchased, purchase details and email address. This information is used to complete the delivery transaction. We may gather additional personal or non-personal information in the future.

Information about your computer hardware and software may be automatically collected by Kosmo. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Kosmo website.

We collect information about your device when you use our Sites and Services. This information includes device type, operating system, IP address, location, Internet service provider, mobile network, system configuration information, model, model number, push notification tokens, and unique device identifiers such as your device ID. We do not store this information.

When you use certain Services, we use GPS (or other similar sensor technology) to collect sensor data and the precise geographic location of you or your vehicle. We collect location information to determine vehicle trips (e.g., where the driver drives over time), date/time, speed, altitude, travel direction, and insights that can be derived from this Notice (e.g., average speed). We also collect and use GPS data to determine estimated drive time. We do not access, collect, or store location information from a driver's mobile device when they are off-duty or offline.

Use of your Personal Information

Kosmo collects and uses your personal information to operate its website(s) and deliver the services you have requested.

Kosmo may also use your personally identifiable information to inform you of other products or services available from Kosmo and its affiliates. Kosmo may also contact you via surveys to conduct research about your opinion of current services. Kosmo does not sell, rent or lease its customer lists to third parties.

Kosmo may share data with trusted partners to help perform statistical analysis, send you email to provide customer support. All such third parties are prohibited from using your personal information except to provide these services to Kosmo, and they are required to maintain the confidentiality of your information.

Kosmo may keep track of the websites and pages our users visit within Kosmo, in order to determine what Kosmo services are the most popular. This data is used to deliver customized content and advertising within Kosmo to customers whose behavior indicates that they are interested in a particular subject area.

Kosmo will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Kosmo or the site; (b) protect and defend the rights or property of Kosmo; and, (c) act under exigent circumstances to protect the personal safety of users of Kosmo, or the public.

Use of Cookies

The Kosmo website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Kosmo services or websites you visit.

Security of your Personal Information

Your personal information is extremely important to us. Kosmo secures your personal information from unauthorized access, use or disclosure. When personal information is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. Although we try our best to protect your information, we cannot completely eliminate security risks associated with personal information.

Children Under Thirteen

Kosmo does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Kosmo by contacting us at

Changes to this Statement

Kosmo will occasionally update this Statement of Privacy to reflect company and customer feedback. Kosmo encourages you to periodically review this Statement to be informed of how Kosmo is protecting your information.

Contact Information

Kosmo welcomes your questions or comments regarding this Statement of Privacy. If you believe that Kosmo has not adhered to this Statement, please contact us at