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Lalamove vs GrabExpress: Which service should you use?
The surge in local courier services catering to peer-to-peer transactions and small to medium-sized enterprises (SMEs) has brought about a rise in popularity for same-day delivery services. Among the notable providers that have emerged in the market are Lalamove, Ninjavan, and Grab. These companies have capitalized on the increasing demand for speedy and reliable delivery services that cater to customers' needs.
Whether you're an e-commerce business owner or an individual who frequently sends packages to friends and loved ones, choosing the right service provider can be a daunting task. Each provider has its unique strengths and weaknesses that may make it more suitable for one use case than another.
In this article, we'll focus on Lalamove and Grab and compare the two to help you make an informed decision. We'll look into the features and benefits of each provider, their respective pricing structures, and other factors that can influence your choice of courier service. By the end of this piece, you'll have a better understanding of which provider may work best for your needs.
Lalamove in a nutshell
Lalamove is a same-day delivery company that caters to peer-to-peer transactions.
They offer a variety of delivery options for small to larger packages, including MPVs and light trucks.
Lalamove allows for flexible scheduling options, including immediate pickup or scheduling for a later time and date.
What’s the pricing of Lalamove
The pricing of Lalamove varies depending on the size and weight of the package, the distance of the delivery, and the type of vehicle used. Here are some factors that can affect the pricing of Lalamove:
- Base fare: This is the minimum fee charged for each booking, regardless of the distance or size of the package.
- Distance fee: This is calculated based on the distance between the pickup point and the destination.
- Vehicle type: The cost of the delivery can also vary depending on the type of vehicle used, such as motorcycle, MPV, or light truck.
- Additional fees: There may be additional charges for special requests, waiting time, or toll fees.
For more information take a look at the screenshots below from Lalamove site:
Why use Lalamove?
Image taken from Lalamove site
One advantage of using Lalamove over standard courier services is the ability to track the rider in real-time. This feature allows you to see exactly where your package is and how long it will take to arrive at its destination.
In addition, the real-time tracking provides an added layer of protection for both the sender and recipient, as it allows you to monitor the delivery every step of the way.
Lalamove also makes it easy to access the tracking information by sending you a unique link via text message. This link can be opened directly in your phone's browser, giving you quick and easy access to the real-time tracking feature. This allows you to stay informed about the status of your delivery, and gives you peace of mind knowing that your package is being safely and efficiently transported to its intended destination.
Lalamove offers additional services for motorcycle deliveries that can make sending and receiving packages more convenient. These services include cash handling, queueing, round trip, and purchase service. Additional fees range from PHP 30 to PHP 100. They can be added to your Lalamove delivery request through the app or website.
GrabExpress in a nutshell
Grab is a popular on-demand transportation company that has expanded its services to include GrabExpress, a same-day package delivery service utilizing motorcycle owners. While their pricing is not as transparent as Lalamove's, it appears to be influenced by factors such as distance and peak hours, similar to their ride-hailing service. Currently, GrabExpress operates in different countries such as Singapore and Philippines.
One of GrabExpress's notable features is its real-time tracking, which is integrated into the Grab app. This allows you to monitor the rider's location and estimated time of arrival, much like how you can track your Grab car. Once the package is delivered, the rider will take a photo of the recipient with the package to confirm the successful delivery. (Proof of Delivery)
What’s the pricing of GrabExpress
Look at the table below extracted from GrabExpress site in Malaysia:
These are the prices for GrabExpress in Singapore:
GrabExpress by Bike
Base Fare SGD 5
Per Km rate SGD 1 / km (up to 5km)
SGD 0.7 / km (above 5km)
Multi-Stop Delivery SGD 3 per stop (after the first stop) + Applicable fare per km
Surcharge SGD 2 (11am - 1pm daily, and 5pm - 9pm Saturdays & Sundays & Public Holidays)
Return Trip Fare SGD 6 (applicable when items being returned to sender)
Platform Fees SGD 0.30
Operating Hours 7 AM - 11 PM daily
GrabExpress by Car
Base Fare SGD 9
Per Km rate SGD 1.2 / km (up to 5km)
SGD 0.7 / km (above 5km)
Multi-Stop Delivery SGD 5 per stop (after the first stop) + Applicable fare per km
Surcharge SGD 5 for CBD pick-up/drop-off
Return Trip Fare SGD 9 (applicable when items being returned to sender)
Platform Fees SGD 0.30
Operating Hours 7 AM - 11 PM daily
GrabExpress by Van
Base Fare SGD 28
Per Km rate SGD 0.7 / km
Multi-Stop Delivery SGD 8 per stop (after the first stop) + Applicable fare per km
Return Trip Fare SGD 28 (applicable when items being returned to sender)
Platform Fees SGD 0.30
Additional Services Refer here the additional services price guidelines
Operating Hours 8 AM - 9 PM daily
Pros and Cons of Lalamove and Grab Express
Pros of Lalamove:
Door-to-door delivery is included in all of their orders, from motorbikes to vans.
Lalamove PH offers customizable options for those who prefer not to pay fixed package prices for moving.
Its multi-stop feature not only helps businesses save time but also cuts down on costs.
Lalamove's online booking system is easy to use through their app.
For point-to-point deliveries using cars or bikes, Lalamove guarantees a maximum delivery time of one hour.
Lalamove's delivery tracking system allows you to track your package in real-time using their app.
Pros of GrabExpress:
GrabExpress offers a user-friendly tracking system integrated within their app, allowing you to monitor the rider's location and estimated time of arrival.
The rider will take a photo of the recipient with the package to confirm delivery.
GrabExpress offers competitive pricing for same-day deliveries, taking into account factors such as distance and peak hours.
GrabExpress's rider fleet includes both motorcycle and car options to fit your specific needs.
GrabExpress vs Lalamove: Final words
When it comes to same-day package delivery, there are a variety of options available in the market. Two of the most popular ones are GrabExpress and Lalamove. However, the choice between the two will depend on various factors such as the delivery destination, package size, and budget.
To help companies make the best decision, there are platforms like Kosmo that allow businesses to choose the best delivery option and streamline their delivery processes.
