Integrate Last Mile Delivery to your Shopify Business

July 19, 2023
Francesco Bassetti
Integrate Last Mile Delivery to your Shopify Business

As an online retailer, offering fast and reliable delivery is essential to keep customers happy and make them buy more. 

With the rise of same-day and last-mile delivery services, customers have come to expect quick and convenient shipping options. 

An example of the rise of last mile delivery might be Amazon is currently expanding same-day delivery to their customers, an Amazon spokeswoman said “We’re always exploring ways to bring our customers new levels of convenience and delivery options that work best for them. Same-Day Delivery is one of the latest innovations”

By integrating last-mile delivery into your Shopify business, you can provide your customers with a seamless experience from start to finish.

To make it clearer, What is Last Mile Delivery?

Last-mile delivery refers to the transportation of a package from a fulfillment center or a store to its final destination, which is generally the customer’s home. A last mile courier’s purpose is to deliver the goods as soon and cheaply as possible. The majority of last mile carriers have a fleet of vehicles that transport the product(s) to the client.

Zara is an example of a last-mile carrier, since they have boosted their last-mile operations in order to enhance delivery speed and, as a result, customer happiness.

Why Last-Mile Delivery tracking is important?

Keeping your customer informed on the delivery status will allow them to better anticipate its arrival and will make their purchasing experience unique. If the customer has easy access to the delivery status, they will also be less likely to contact the customer support for help.

According to a study, 93% of consumers want to stay informed throughout the delivery process- from in-transit status to the ultimate arrival date.

Thanks to Kosmo’s Last Mile Delivery API, you will be able to track the delivery of your package in real-time. 

Benefits of Integrating last mile-delivery into your Shopify

Integrating last-mile delivery into your Shopify business has numerous benefits. 

First and foremost, it improves the customer experience. Customers are more likely to make a purchase if they know they can receive their items quickly and conveniently. 

Additionally, it can increase customer loyalty and repeat business, as well as improve your overall reputation.

Another benefit is increased efficiency. By utilizing local courier services for last mile delivery, you can reduce shipping costs and improve delivery times. This can lead to faster inventory turnover and increased revenue. Additionally, it allows you to compete with larger retailers who offer same-day or next-day delivery.

What are the challenges of Last Mile Delivery?

Last mile delivery is an important and often difficult aspect of the shipping process for businesses. The following are some of the most significant issues of last mile delivery:

Customers expect a range of delivery options, including same-day or next-day delivery. However, not all courier services offer these options, which can lead to customer dissatisfaction.

With Kosmo’s Delivery API, you won’t have to worry anymore. You will be able to choose between different couriers. 

Security concerns

Last mile delivery can also be a security risk, as packages may be stolen or damaged during delivery. Businesses need to ensure that their courier services have robust security measures in place to protect packages during transit.

For this reason, Kosmo uses Proof of Delivery (POD) as it can provide you peace of mind that your things have arrived safely.

For providers who have allowed POD, the driver will be contacted to take photographs or obtain signatures from recipients as confirmation of successful delivery. 

Proof of delivery is essential for settling disputes with consumers if items are not delivered to the correct address or are not delivered in good condition.

How to Integrate Last Mile Delivery with Shopify

Integrating last mile delivery with your e-commerce platform, whether it's Shopify, Wix, or WooCommerce, can be a complex process.

But… Kosmo is the easiest way to integrate last mile delivery with Shopify

You don’t have to worry. Connect your online business to Kosmo's network of last mile couriers with just one click. Choose the best courier service for your business and start tracking your orders in real-time.

Kosmo's Delivery API is designed to work seamlessly with a wide range of e-commerce platforms, including Shopify, Wix, and WooCommerce. This means that you can easily add Kosmo’s app to your existing platform without having to make any significant changes or modifications to your website.

What you get by integrating Kosmo’s API into your E-commerce Platform?

  • Streamline your shipping processes
  • Reduce costs
  • Improve delivery times
  • Increase revenue and customer satisfaction.
  • Get real-time quotes for price, availability, and vehicle type.

Why You Should Use Kosmo

Integrating last-mile delivery into your Shopify business is no longer optional, it's essential. Customers have come to expect fast and convenient delivery options, and if you can't provide them, they will go elsewhere.

By offering same-day or next-day delivery, you can stay ahead of the competition and retain customers. It’s about the convenience to choose and giving the power to the costumers to choose. Every day more and more companies join the Last Mile Delivery Revolution and it is expected to nearly double compared to 2022 according to PWC.

Step up your game and beat your competitors. Don’t miss the opportunity.

Start Now.

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